Account Deletion

Fit Quest - Fitness and Wellness App

Last updated:

1. Important Notice

Account deletion is permanent and irreversible. Once your account and associated data are deleted, they cannot be recovered. Please ensure you want to proceed with this action.

This page complies with Google Play Store requirements for user account deletion.

2. How to Request Account Deletion

2.1 Step-by-Step Process

  • Step 1: Send an email to obliquostudios@gmail.com with the subject "Account Deletion Request - Fit Quest"
  • Step 2: Include the following information in your email:
  • Full name registered on the account
  • Email address of the account
  • Phone number associated (if applicable)
  • Confirmation that you want to permanently delete all data
  • Step 3: Our team will verify your identity and process the request within 30 business days
  • Step 4: You will receive email confirmation when the deletion is completed

3. Data That Will Be Deleted

3.1 Personal Data

  • Registration Information: Name, email, date of birth, gender
  • Profile Data: Height, weight, fitness goals, activity level
  • Contact Information: Phone number, address

3.2 Application Data

  • Workout Data: Exercise progress, sets, repetitions, weights used
  • Account Settings: Preferences, configurations, customizations
  • Activity History: Workout logs, exercise history, session data
  • User Preferences: App settings, notification preferences

3.3 Communication Data

  • Support Messages: Help requests, support tickets
  • Feedback: App reviews, ratings, comments
  • Workout Comments: Notes on exercises, progress comments

3.4 Analytics Data

  • Usage Statistics: App usage time, feature access
  • Performance Data: Workout performance metrics
  • Access Logs: Login history, device information
  • Progress Metrics: Fitness progress tracking data

4. Data Retention Period

4.1 Legal Data Retention

Some data may be retained for up to 30 days to comply with legal and fiscal obligations:

  • Financial Records: Transaction records, payment history
  • Audit Data: Information required for auditing purposes
  • Legal Requirements: Data required by law or regulation

4.2 Anonymized Data

Anonymized and aggregated data may be retained for:

  • Statistical Analysis: General usage statistics
  • Service Improvement: App feature enhancement
  • Research and Development: Fitness and wellness research

5. Contact Information

For account deletion requests or questions about this process, contact us:

Email: obliquostudios@gmail.com
Address: Beira, Mozambique

6. Legal Information

This page complies with Google Play Store requirements for user account deletion. Fit Quest is committed to protecting user privacy and rights.

For more information about our data practices, please review our: